Consult calls tend to come in after school pickup, after dinner, or on Saturday morning, when your front desk is gone.
For independent orthodontic practices
The AI receptionist that answers your braces and Invisalign consult calls after hours
Parents call about braces and Invisalign once they're home from work, which is usually after your office has closed. If nobody answers, they call the next orthodontist on the list. HaloDesk answers every after-hours and weekend call you forward under your practice's name, takes the consult request your team confirms the next morning, and emails your front desk a summary by 7:00 AM.
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Call our demo line: (646) 419-2332Hear it answer in 30 seconds
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The cost of silence
Why after-hours calls matter to orthodontists
An orthodontic consult usually starts with a parent's phone call. That call often comes in the evening or on a weekend, and a voicemail greeting doesn't hold on to it.
A parent comparing braces or Invisalign options often has several practices on the list. If you don't answer, the next office might.
Many callers won't leave a message, so you never learn a family called about a consult.
A loose bracket or a poking wire still needs to reach your team. HaloDesk notes it for them and gives no clinical advice.
What happens to a 7 PM consult call
A parent calls at 7 PM to ask about braces for their daughter. HaloDesk answers under your practice's name, answers hours, location and insurance questions from your list, and takes the consult request with a callback number. Your team sees it in the 7:00 AM summary and calls back to confirm the consult.
The Founding Practice Launch: 3 spots left
Founding practices get their first 30 days free and a 30-day guarantee, and they're live in 72 hours. After that, it's $1,999/month, month to month.
What HaloDesk does
What HaloDesk does
Done for you, so every after-hours consult call gets answered without adding to your team's workload.
Answers nights and weekends
Every forwarded after-hours and weekend call is answered under your practice's name, with no call cap.
Answers parents' questions
Hours, location and providers from your fact sheet. Ava tells callers whether their insurance is in-network, using your practice's list. Fees and treatment questions go to your team.
Captures the consult request
The parent's name, callback number and what they're asking about, for your team to confirm the next morning.
Reports by 7:00 AM
Your front desk gets a summary email by 7:00 AM with every request to confirm and every concern to follow up on.
What you get
What you get with HaloDesk
- Answers every after-hours and weekend call
- Answers under your practice's name
- Captures braces and Invisalign consult requests for your team to confirm
- Tells callers whether their insurance is in-network, using your list
- Keeps your existing phone number
- Flat $1,999/month, no setup fee, no call cap
How it works
How it works
One 30-minute kickoff, then we build and configure everything. You're live in 72 hours. HaloDesk is built for independent, owner-operated practices with 1–5 locations.
Fully done-for-you30-minute kickoffwe build and configure7:00 AM summary to your front desk
Call our demo line: (646) 419-2332Hear it answer in 30 seconds
FAQ
Questions from practice owners
Can HaloDesk answer braces and Invisalign consult calls?
Yes. It answers forwarded after-hours and weekend calls under your practice's name, captures the consult request, and puts it in your 7:00 AM summary for your team to confirm.
Does it book consults straight into our schedule?
No. It takes the request, and your team confirms the time the next morning in your own system.
What about existing patients with a bracket or wire problem?
HaloDesk writes down the concern for your team and gives no clinical advice. Anyone describing a true emergency is told to call 911.
Do we need a new phone number?
No. You keep your existing number and forward after-hours and weekend calls to HaloDesk.
What does it cost?
$1,999/month flat, month to month, no setup fee and no call cap. Annual prepay is $19,990. Founding practices get their first 30 days free, with a 30-day guarantee.
How fast can we go live?
Live in 72 hours after one 30-minute kickoff.